Using BUGtrack

Now your BUGtrack system has been configured, legacy data has been loaded and you are ready for production work.

BUGtrack is fast to learn and easy to use. This part of the documentation provides a detailed description of bug management processes in the following sections:

• Workflow – the underlying principles of bug handling in BUGtrack;

• Creating Records – the procedure of opening new bugs;

• Accessing Records – ways of quickly finding records;

• Editing Records – updating records’ details and changing attributes;

• Adding Private Notes – adding notes visible to users with specific roles;

• Moving Records – moving bugs between projects;

• Reassigning Records – changing the user responsible for the record;

• Linking Records – creating hyperlinks between similar or complementary bugs;

• Resolving Records – fixing the bug or finding solution to the problem;

• Reactivating Records – rejecting proposed solutions;

• Closing Records – confirming solutions and driving records out of work scope;

• Reopening Records – getting closed records back into work scope;

• Deleting Records – moving records to the recycle bin;

• Reporting – executing reports.

Next: Workflow