Priorities

Use

Priorities define how urgent bug records are, for example: ‘Urgent’, ‘ASAP’, ‘Medium’, ‘Whenever Time Permits’.

A priority is assigned to a record (bug) at the time of creation. Authorized users can change bug’s priority in the Edit mode.

Priorities can be associated with colors, which are applied to bug lists to allow quick identification of the most critical issues.

The Priority field is global. Priorities may be created, changed and deleted project-independently. A project may only include some or all of the priorities maintained on the system level.

Path

Admin tab – Management area – Priorities link

Procedure

To create a priority:

• Click the Add Priority button at the top of the priorities list.

• Specify Priority name and color (optional).

• Click the Save button to save the new priority or the Cancel button to close the form without saving.

To edit a priority:

• Click the Edit icon next to the necessary priority.

• On the priority details page, change the priority title and/or color.

• Click the Save button to save your changes or the Cancel button to discard them.

To delete a priority:

• Click the Delete icon next to the priority to be deleted.

• On the displayed page, choose the priority that should be assigned to bug records instead of the deleted priority.

• Click the Delete button and confirm deletion in the dialog box that will be opened.

To change the priority order in picklists, click the upward or downward arrow in the order field corresponding to the priority title in the list.

Colors corresponding to priorities may be entered using a color name (e.g. ‘red’, ‘green’, ‘blue’ etc.) or in hexadecimal RGB format (e.g. ‘#FF0000’ for red, ‘#CC0000’ for dark red, ‘#059000’ for green, etc).

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