With two Editions available (Standard and Professional), businesses from all backgrounds can use the version best suited to their needs. The chart below gives complete details about the capabilities of each Edition. You can upgrade or downgrade your subscription at any time, allowing BUGtrack to grow with your company.
| Features | Standard
Edition | Professional
Edition |
| Summary Description | Entry level solution for small teams. | A complete, turnkey solution for larger or complex businesses. |
Unlimited: (learn more)- Projects
- Entries/bugs/issues
- Attachments storage space
- Customer support
|  | |
| Web access: 24/7 access from anywhere in the world through a standard Web browser. (learn more) | | |
| Filtering: Allows you to create just about any kind of report you might want. | | |
| E-mail notification: The system sends e-mail notification to users when new bugs are assigned or status changes. | | |
| File attachment: The Details thread may contain attachments, such as screenshots, Excel spreadsheets, internal documents or just any binary files. Attachments storage space is unlimited. | | |
| Rich Text formatting: The Description field supports rich text format, and has a formatting toolbar. | | |
| History: Each record's discussion thread may contain as many comments as you need. Details size is unlimited. All comments are saved and logged in the bug tracking system. | | |
| Versions: Project(s) may have a specific "fix-for" version with optional deadline. | | |
| Time Estimates: Tracking time estimate and time elapsed. | | |
| Priority Colorize: Custom colors may be associated with different priorities. | | |
| Role-based permission: Ability to manage user roles and access for each project. | | |
| Unicode support: Enter bugs in any language you like. | | |
| Hierarchical Area: To better categorize where the bug/issue belongs. | | |
| Link: Related bugs may be linked. | | |
| Secure: All hyperlinks are secured with SSL encryption. | | |
| Search: Ability to text search in bug reports. | | |
| Export: Ability to download records for backup or offline use. | | |
| Multilingual: User interface in English, German, Japanese and Swedish. More languages will be available soon. | | |
| Private labeling: Application Logo and Title can be changed. | | |
| Field level permissions: Ability to specify "hidden", "read-only" or "change" access levels to any particular field. | | |
| Spell Checker: Online instant spell checking. | | |
| Grouping Projects and Users: To simplify managing of large amount of projects/users. | | |
| Custom Fields: Up to 10 additional text or pick-list fields may be defined. | | |
| Record level permissions: Ability to restrict access to specified records for the entire project. | | |
| Reports: Allow you to easily analyze and visualize your BUGtrack data. (learn more) | | |
| Custom Form: Allows you to report new bugs into BUGtrack database through the custom form. (learn more) | | |
| Web-query: A real-time BUGtrack data snapshot in XML or HTML format enables exporting data and integration with third party software. (learn more) | | |
| RSS feeds: Allows you to subscribe for record list or individual record changes using RSS 2.0 protocol. (learn more) | | |
| Project Sharing: Allows you to share your project with another company that has a separate BUGtrack account. (learn more) | | |
| Source Control Integration: Integrates with CVS, Subversion and Microsoft Visual Source Safe. (learn more) | | |
| Mail Interface: Create and update records through mail messages. (learn more) | | |
| Data Import: Import records from a spreadsheet. (learn more) | | |
| Third-party Software Integration: Integrates with CRMdesk - web-based help desk, customer service and online support software. | | |
